Frequently Asked Questions
FAQ for guests
Yes! This is determined by the property owner/host and our admin team.
We accept most major Australian credit cards via Stripe Payments.
A booking can be made and processed within a few minutes,all bookings are subject to approval by the property owner.
You can cancel your bookings via your dashboard>My Bookings
You can currently contact us via email at: [email protected]. We’ll add additional options soon.
No we don’t don’t, we’re simply a booking service and marketing provider we do not deal with the day to day runnings of the properties themselves. Some owners may offer transport services though.
FAQ for owners and hosts
You can list as many properties as like, although we do not accept duplicate property listings.
All properties are manually review by our admin team, all listings are usually live within a 24 hour period of being submitted.
You can manage your property listings via your dashboard> My Listings
We promote many of the property listings, sometimes you can get a booking straight away other times it may take a while. We suggest having a reasonable pricing strategy and getting good reviews.
Yes, owners can cancel a booking via Dashboard>My Bookings
You can contact us via email at: [email protected] – We’ll be adding more options soon.